Shipping Policy

Thank you for choosing Nordic Paws.

We are committed to delivering your order as quickly and safely as possible.

Order Processing

All orders are processed within 1–3 business days after payment has been received.

Once your order has been shipped, you will receive a confirmation email with tracking information (when available).

Please note that orders are not processed or shipped on weekends or public holidays.

Shipping Times

Estimated delivery times may vary depending on your location.

• Europe: 3–10 business days
• United States: 5–12 business days
• Canada: 5–12 business days
• Australia & New Zealand: 7–15 business days
• Rest of the World: 7–20 business days

Please note that these delivery times are estimates and may be affected by customs processing, holidays, or unexpected carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your destination and selected shipping method.

Free shipping may be available during promotional campaigns or on qualifying orders.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities.

These charges are the responsibility of the customer.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number (if applicable).

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact us. We will gladly assist you in locating your shipment and resolving any delivery issues.

Incorrect Shipping Information

Please ensure that your shipping address is correct before completing your purchase.

Bestia is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Contact Us

If you have any questions regarding your order or shipping, please don't hesitate to contact our customer support team.

Thank you for shopping with Nordic Paws.